4 Replies Latest reply on Jan 13, 2013 1:37 PM by Allynn Wilkinson

    offline, cant reconnect

    Ricky_N

      Really frustrated and really hoping for a solution. I have been cuting this project in PP CS6 for months and just at the end. I have been getting seemingly at random certain audio files just going offline and not allowing me to relink them. The paths are all completly the same. Anyword on how to restore the ability to recconect?

       

      I was quite happy with the transition from FCP to this until now. Really devistatied if I cant get this cut reconnected.

        • 1. Re: offline, cant reconnect
          Allynn Wilkinson Level 2

          Ricky_N wrote:

           

          Really frustrated and really hoping for a solution. I have been cuting this project in PP CS6 for months and just at the end.

          That's always when these probelms happen - at the very end!

          I have been getting seemingly at random certain audio files just going offline and not allowing me to relink them. The paths are all completly the same. Anyword on how to restore the ability to recconect?

          If this is really happening at random you could try trashing the preferences.  To do this, hold shift-option (Mac) or shift-alt (Windows) while restarting the program.  You know they're trashed if you don't see any recent projects listed at start up.  If that works, I would immediately save the project with a slightly different name and work off the new copy. 

           

          If that doesn't work... is it always the same audio files that go off line?  Are you really, really sure the path is right?

           

          Just to get on with your life... you might try duplicating the audio files affected, putting them in a new place (maybe a special folder in the project folder) and then just linking to them manually.  If even that doesn't work, re-import the newly named (but otherwise identical) files and re-edit them to the timeline. 

           

          Sometimes it's more important to finish and edit than it is to figure out what went wrong

          • 2. Re: offline, cant reconnect
            the_wine_snob Level 9

            Are those problem Audio files on an internal HDD, or an external one, even a networked drive?

             

            Good luck,

             

            Hunt

            • 3. Re: offline, cant reconnect
              Ricky_N Level 1

              No luck Trashed the preferences but still have media offline. The strange thing is it's all audio only that goes offline, and sometimes it will be the audio of the video, which obviously should be connected. 

               

              Paths should certanly all be the same, all on a sepearate external. Unfortunatly I can't reconnect manually, the option is grayed out and I am wondering why.

               

              Anyone else experienced this/ solutions known?

              • 4. Re: offline, cant reconnect
                Allynn Wilkinson Level 2

                Weird that the manual reconnect is greyed out.  What is Premiere thinking is going on?

                 

                Can you copy the project onto the external and try the whole thing out on a different machine?  You can download the trial version of Premiere; it's fully functional for a month.  I had a computer die on me and had to finish up something on an ancient laptop using the trial.

                 

                I'd try that first.  But if you can't, trash the Adobe Preview Files (should be in the same fodler as the project).  Actually... check that.... don't trash them.  Move the folder somewhere else and rename it.  Make Premiere re-create those files.

                 

                Keep us posted