Doesn't anyone have any information for me?
This sounds like a problem that might be addressed in our latest 11.6 beta release. Could you give this updated version a try and let me know if it helps?
Thank you for the help Chris.
I'll need some help tho--
Do I have to uninstall the old version first?
When I download this, do I click run or save?
Then I click on the download to execute?
Thanks so much for your time and brain!
No need to uninstall your current version of Flash Player. I would save the file to my desktop, then double click to start the installer.
Chris, It seems to have worked. Thank you so much.
Excellent, thank you for posting back!
I have a similar problem. I've Win XP SP3 with IE 8. For last few months I've noticed that Flash Player is not able to play flash audio/video on a webpage i.e., upon visiting a page the flash player starts loading but it does not finish - a circle keeps rotating - player does not manage to display 'Play' button. I've uninstalled and reinstalled Flash Player 11.5.502.146. Also, installed Flash Player 11.6.602.161 from above link. But, with same result.
Same behaviour is repeated in FireFox 18.0.1 with Flash Player 11.5.502.146. It seems that something else is not allowing flash player to play. I've latest Java 7 Upd 13, ZoneAlarm 11 and Avast 7.0.1474.
(Note: I've another PC with Win XP SP3, IE 8 and FireFox 18.0.1 and Flash Player 11.5.502.146 works well. It has Java 7 Upd 13. It has ZoneAlarm 11 and Windows Defender AV)
Can anyone help?
@Rajesh - This sounds like something is blocking/interfering with the flash content being downloaded to your system. I'd recommend temporarily disabling (or uninstalling) Avast and ZA to see if that makes a difference. Alternatively, you could also boot into safe mode with networking enabled to rule out other utilities/services causing conflicts.
I tried both i.e., disabling Avast and ZoneAlarm; and Win Safe mode with networking. Still same problem continues with FP 11.6.602.161.
In both cases, the flash player test is saying "working" with ball bouncing at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
I feel it's not the content loading but before that something else is stopping Flash Player to load and display 'Play' button. If 'play' button was appearing and it would not play then content may be getting blocked but in this case 'play' is not showing up. So, issue is somewhere else.
Waiting to hear from you. Thanks.
Can you point me to a page where this occurs? Does it happen with all video sites (youtube, Vimeo etc?)