2 Replies Latest reply: Jan 22, 2013 5:16 AM by apangasa RSS

    Scanned file

    HowbsHowbs

      Why would the File / Save as other / Word document be greyed out in Acrobat 11 when trying to create a file from a scanner?

        • 1. Re: Scanned file
          MichaelKazlow CommunityMVP

          Possibly because there is no text in the scanned file. It is just a picture. You could try to OCR the file.

          • 2. Re: Scanned file
            apangasa Adobe Employee

            What I could understand from your statement is that the situation mentioned by you could be falling in on of the following cases:

            a) You are trying to export the document while the document is being created. In this case, the option appears greyed out because Acrobat is busy scanning the document. Hence, it could not take your other action request.

            b) You are trying to export a scanned document to Word document. In this case, it should actually work fine. And in case if it is not, there seems to be something wrong then.

             

            Please clarify whether my understanding is right or there is something else to it.

             

            Thanks.