1 Reply Latest reply on Jan 16, 2013 2:32 AM by pwillener

    After installing Radeon Graphics drivers on Windows 8 Flash player and Adobe Flash Pro didn't re-ins

    Marc Noon

      Hi,

       

      On a Windows 8 Pro desktop I recently installed Flash Pro and it seemed to work great.   Also Flash Player was working great as well.  But I noticed on Adobe  Photoshop CS6 that the 3d controls were not working.  So I installed the the Radeon Graphics AMD Catylyst Control series for an onder 4800 series graphics card.   Has anyone else had problems with 4800 series AMD ATI video cards?  Any suggestions after reviewing the tables below?

       

      I then noticed that the 3d controls in Adobe Photoshop worked great. But...

       

      Later, however, I noticed that Flash Play would green screen on some videos in IE10.  So I tried to follow the Flash Player repair procedure such as remove checkbox on Active X Filter,  Adding Compatibility mode without success in IE so I installed Mozilla Fire Fox and re-installed flash player etc... which worke don Mozilla but not IE10.  So I'm thinking this new software from AMD caused several problems to occur and not sure how to fix them. I still want 3d controls on my video card and now I'm thinking about starting a fresh install before installing Adobe software with a new NVidia card or a trusted AMD ATI card because this legacy 4800 doesn't seem to be cutting. 

       

      Here is my system settings and after this table are the errors I got upon reinstalling Flash pro.    Note: These were not critical errors so I was still able to run Flash Pro.  I was never able to run Flash Player on IE10 after upgrading my video card software (Catalyst Control Center).   However Flash Player does seem to work great on Mozilla Firefox after re-installing Adobe Flash.   When I try to install Flash Player in IE10 I get a title screen of "Update Flash" with no content whatsover.

       

      TABLE 1 -  OS settings  and Hard Ware

      ---------------------------------------------------------------

      OS Name Microsoft Windows 8 Pro

      Version 6.2.9200 Build 9200

      Other OS Description  Not Available

      OS Manufacturer Microsoft Corporation

      System Name XxXxXxXx

      System Manufacturer Gigabyte Technology Co., Ltd.

      System Model UD3R-SLI

      System Type x64-based PC

      System SKU

      Processor Intel(R) Core(TM) i7 CPU         940  @ 2.93GHz, 2931 Mhz, 4 Core(s), 8 Logical Processor(s)

      BIOS Version/Date Award Software International, Inc. F9, 3/11/2010

      SMBIOS Version 2.4

      Embedded Controller Version 255.255

      BIOS Mode Legacy

      BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

      BaseBoard Model Not Available

      BaseBoard Name Base Board

      Platform Role Desktop

      Secure Boot State Unsupported

      PCR7 Configuration Binding Not Possible

      Windows Directory C:\Windows

      System Directory C:\Windows\system32

      Boot Device \Device\HarddiskVolume1

      Locale United States

      Hardware Abstraction Layer Version = "6.2.9200.16442"

       

       

      TABLE 2 - Flash Pro install errors

      ------------------------------------------------------------------

       

      Exit Code: 6

      Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF024 ... WARNING: DF054, DW066 ...

       

      WARNING: DW066: OS requirements not met for {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1

       

      WARNING: DW066: OS requirements not met for {9AB0EFC0-AC6B-11E0-9E61-00215AEA26C9} Microsoft Visual C++ 2005 Redistributable Package (x86) 6.0.2900.2180

       

      WARNING: DW066: OS requirements not met for {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0

       

      WARNING: DW066: OS requirements not met for {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0

       

      WARNING: DW066: OS requirements not met for {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0

       

      WARNING: DW066: OS requirements not met for {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0

       

      WARNING: DW066: OS requirements not met for {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0

       

      WARNING: DW066: OS requirements not met for {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0

       

      WARNING: DW066: OS requirements not met for {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} AdobeCMaps CS6

      4.0.0.0

       

      WARNING: DW066: OS requirements not met for {99290358-A784-4218-A7BA-954AE5F9207C} AdobeCMaps x64 CS6 4.0.0.0

       

      WARNING: DW066: OS requirements not met for {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 1.0.0.0

       

      WARNING: DW066: OS requirements not met for {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0

       

      WARNING: DW066: OS requirements not met for {9C4AA28F-AC6B-11E0-8997-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x86) 9.0.30729.4148

       

      WARNING: DW066: OS requirements not met for {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.30729.4148

       

      WARNING: DW066: OS requirements not met for {093DEFC4-542D-4D0A-8162-0592055515F4} Adobe XMP Panels 4.0.0.0

       

      WARNING: DW066: OS requirements not met for {9D2A060F-AC6B-11E0-8C00-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x64) 10.0.40219.1

       

      WARNING: DW066: OS requirements not met for {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0

       

      WARNING: DW066: OS requirements not met for {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0

       

      WARNING: DW066: OS requirements not met for {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6

      10.9.0.0

       

      WARNING: DW066: OS requirements not met for {246C4B99-19F7-4475-9787-5FF8595B86D7} AdobePDFL x64 CS6 10.9.0.0

       

      WARNING: DW066: OS requirements not met for {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} AdobeTypeSupport CS6 11.0.0.0

      WARNING: DW066: OS requirements not met for {B2D792AF-F407-4EFA-9A03-3F2A476146F6} AdobeTypeSupport x64 CS6 11.0.0.0

       

      WARNING: DW066: OS requirements not met for {44099F03-9BD7-40DD-A6B3-580F7FFC49BC} Photoshop Camera Raw 7 (64 bit)_7.3_AdobeCameraRaw7.0All-x64 7.3.0.0

       

      WARNING: DW066: OS requirements not met for {55F0AFED-606D-476A-A07A-134291002FBA} Photoshop Camera Raw 7 (64 bit) 7.0.0.0

       

      WARNING: DW066: OS requirements not met for {EB2A8CD4-B247-4810-A294-E3DB8EDC6060} Adobe CSXS Extensions CS6 3.0.0.0

       

      WARNING: DW066: OS requirements not met for {DC00A3E1-9C61-4B11-8070-B592E68D2B3C} Adobe Linguistics CS6 6.0.0.0

       

      WARNING: DW066: OS requirements not met for {94FEA41F-7345-429F-AA31-5C615F24CE29} Adobe WinSoft Linguistics Plugin CS6 1.3.0.0

       

      WARNING: DW066: OS requirements not met for {7CA3FAD4-7B82-473C-8207-5A283E90742A} Adobe WinSoft Linguistics Plugin CS6 x64 1.3.0.0

       

      WARNING: DW066: OS requirements not met for {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0

       

      WARNING: DW066: OS requirements not met for {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0

       

      WARNING: DW066: OS requirements not met for {51C77DC1-5C75-4491-8645-A17CC33F5A36} AdobeColorEU CS6 4.0.0.0

       

      WARNING: DW066: OS requirements not met for {26F763C9-076F-473D-9A0E-4050C973737C} AdobeColorJA CS6 4.0.0.0

       

      WARNING: DW066: OS requirements not met for {BB66788C-4C4F-4EB0-B146-9178857DE287} AdobeColorNA CS6 4.0.0.0

       

      WARNING: DW066: OS requirements not met for {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp

      4.0.0.0

       

      WARNING: DW066: OS requirements not met for {99FE4191-AC6B-11E0-B602-00215AEA26C9} Microsoft Visual C++ 2005 Redistributable Package (x64) 6.0.2900.2180

       

       

      WARNING: DW066: OS requirements not met for {7E91BB17-16A1-42CE-9502-D6C98BE04920} PDF Settings CS6 11.0.0.0

       

      WARNING: DW066: OS requirements not met for {C41A769E-27ED-44F7-8A11-F2E32F538E05} Adobe Linguistics CS6 x64 6.0.0.0

       

      WARNING: DW066: OS requirements not met for {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0

       

      WARNING: DW066: OS requirements not met for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0

       

      WARNING: DW066: OS requirements not met for {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0

       

      WARNING: DW066: OS requirements not met for {F2F2F788-A17F-4CEC-A03C-DFB778E9D901} Adobe Media Encoder CS6 X64 6.0.0.0

       

      WARNING: DW066: OS requirements not met for {EFBC1075-F890-4293-A0D1-04BE66EE2AB3} Adobe ExtendScript Toolkit CS6 3.8.0.0

       

      WARNING: DW066: OS requirements not met for {FB21FA75-1447-4753-B7E3-87F040DFE0F5} Adobe Extension Manager CS6_6.0.4_AdobeExtensionManager6.0All 6.0.4.0

       

      WARNING: DW066: OS requirements not met for {83463106-DD1C-4FE5-A61C-DF6715472AD4} Adobe Extension Manager CS6 6.0.0.0

       

      WARNING: DW066: OS requirements not met for {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0

       

      WARNING: DW066: OS requirements not met for {B1CE96E8-76BA-454A-91A8-D8A5D712234E} Adobe Bridge CS6_5.0.1.1_AdobeBridge5-mul 5.0.1.1

       

      WARNING: DW066: OS requirements not met for {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0

       

      WARNING: DW066: OS requirements not met for {F14215C3-991E-4A8E-9596-B013C42A673F} Adobe Bridge CS6 (64 Bit)_5.0.1.1_AdobeBridge5-mul-x64 5.0.1.1

       

      WARNING: DW066: OS requirements not met for {00496505-D56B-4B07-A8C5-70A0B4E689F7} Adobe Bridge CS6 (64 Bit) 5.0.0.0

       

      WARNING: DW066: OS requirements not met for {BD5669B5-49FF-4490-B956-E9D7CB9B0ADC} Adobe Flash CS6 Driver 12.0.0.0

       

      WARNING: DW066: OS requirements not met for {D2583A3E-399C-45D7-8AF1-FE5BAFC946CF} AIR for Apple iOS support (FP) 3.0.0.0

      WARNING: DW066: OS requirements not met for {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0

      WARNING: DW066: OS requirements not met for {1E621A15-CD9F-4543-B3F6-8032B3647A6A} Adobe Flash CS6_AdobeFlash12.0-en_USLanguagePack 12.0.0.0

      ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 - ----------

      WARNING: DF054: Unable to read Adobe file version for file path 'C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc'(Seq 16)

      ERROR: DF012: Unable to find file(Seq 16)

      ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common

      Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16)

      ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 16)

      ----------- Payload: {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0 -----------ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 151)

       

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed -------------------------------------------------------------------------------------

       

      Thank you,

      Marc