4 Replies Latest reply on Jan 14, 2013 5:50 PM by janetb01

flash player 11 install error

janetb01 Jan 14, 2013 11:29 AM

I have tried to install the Flash Player 11 version but have had "download timeout" error message at 47% of the install. I have gone through the internet tools suggestions from the Adobe site but subsequent attempts at the install have also failed -- this has been happening over 2 days.

1. Re: flash player 11 install error

kglad Jan 14, 2013 12:37 PM (in response to janetb01)

make sure your flash player is completely removed. win: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
mac: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

then manually download and install the correct player for your browser: http://www.adobe.com/support/flashplayer/downloads.html
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2. Re: flash player 11 install error

MichaelKazlow Jan 14, 2013 3:35 PM (in response to janetb01)

Moved to Installing Flash Player
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3. Re: flash player 11 install error

chris.campbell Jan 14, 2013 3:39 PM (in response to MichaelKazlow)

Please try installing from the appropriate stand alone Windows installers located here:

Installation Problems - Flash Player - Windows
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4. Re: flash player 11 install error

janetb01 Jan 14, 2013 5:50 PM (in response to chris.campbell)

thank you thank you -- this seems to have worked!
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