2 Replies Latest reply on Jan 22, 2013 5:39 AM by Darrenpr

    Recording captions, text entry and FMR problems

    Darrenpr Level 1

      I am having a problem with my recordings. This issue emerged very recently and I don't know what is different that could be causing this.

       

      I am on Windows XP and Captivate 5.5

       

      When I do a recording, I use custom settings that include captions and incorrect captions and text entry boxes are automatically created.

       

      custom_options.JPG

       

      My problem is on the last few recordings I've made, my captions are "scrunched up" and have no text in them and my text captions are not automatically generating either. FMR slides are just white. Here's a screenshot of my text captions:

       

      caption_issue.JPG

       

      Anyone know what could be causing this? I've already tried backing up the Captivate 5.5 folder and restarting as well as double-checking my settings.