3 Replies Latest reply on Jan 17, 2013 11:15 AM by TucsonJava

    Complimentary upgrade from FB 4.5 to FB 4.7??

    TucsonJava Level 1

      The Adobe website (http://www.adobe.com/products/flash-builder.html) says that the upgrade from FB 4.5 to FB 4.7 is complimentary. Yet, when I try to enter the 4.5 serial number into 4.7, it says the serial # is invalid.

       

      I chatted with Adobe Customer support today. After a very long discussion about my serial #'s and when I bought it, etc, etc., the representative said this ...

       

      Navin: I am sorry but it has been stopped to give up the free upgrade.

       

      Either the rep was mistaken or the website is mistaken. It would be nice if someone from Adobe could comment on this. Or perhaps someone from the user community who has got to the bottom of this could comment.

       

      Thanks,

      Mike