2 Replies Latest reply: Jan 17, 2013 9:59 AM by Pace52 RSS

    Adobe Application Manager

    Pace52 Community Member

      It crashes and will not INSTALL on a new imac.  Therefore I cannot do my work. I need to find out how to switch from one computer to license a different one, but seems to be mute when the Manager will not load and install on the new IMAC and id not migrate. Says

       

      Adobe Application Manager is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Application Manager from 'http://www.adobe.com/go/applicationmanager'.  I have tried to install a new one at least six times now. HELP?

        • 1. Re: Adobe Application Manager
          Mylenium CommunityMVP

          Migrate what exactly on what Mac?

           

          Mylenium

          • 2. Re: Adobe Application Manager
            Pace52 Community Member

            New IMAC . I migrated from an old mac tower... but Adobe APplication manager did not launch and gave me that error when I followed link to redownload a new version.  Then I get that error. So there seems to be no way to get the Adobe Application Manager on the new IMAC therefore I cannot do my job...as in work.

             

            In otherwords... I have a new computer and I migrated the brains of the old one to the new one. EVERYTHING transfered perfectly but not the Adobe Application Manager. SO I cannot open ID or AI to work... and I need to move the subscription to the new computer from the old computer...but I am stalled out.

             

            I WAS able to do screen share with Adobe and twenty minutes later I am fixed.... Thank you.