3 Replies Latest reply on Jan 19, 2013 4:13 PM by Synesthesian

    Source File shows White Screen in Source + Program Monitor




      I'm having an issue with only one of three media files in my Premiere Pro CS6 project.


      When I try to preview this one video file in the Source Monitor, it shows only a white screen, and I can only move the playhead to the beginning and end of the file. I then plopped the clip into the sequence to see if rendering it would give me better luck in the Program Monitor, yet to no avail. The file supposedly successfully rendered, yet when I open the subsequently created "Preview" file in VLC, the entire clip is completely white for its entire duration. (I think it's interesting to note that VLC plays the source file correctly, and that this footage has been successfully used in a separate project in Final Cut after converted to ProRes with Compressor.)


      I've opened the file with GSpot to make sure I had the Codec installed, yet GSpot doesn't list any Codec information for this file. It only lists Container information.



      (Screen shot of GSpot with white-screen issue in the background)


      My Video Card drivers are up to date, taken directly from the chipset's manufacturer's website.


      Codec: (See post below for Media Info dump)
      Premiere Pro version 6.0.3 (001 (MC: 264587)), installed in English.

      Sequence Settings: DVCPROHD 1080i50 default settings (framerate changed to 50FPS)

      Windows 7 x64 Service Pack 1, English, 1440x900 32bit Color
      Pentium(R) Dual-Core CPU  T4200 @ 2.00 GHz

      2GB RAM
      Mobile Intel(R) 4 Series Express Chipset Family, Driver version

      53.2GB of free space on the SSD all of the media files, the operating system, the Adobe Premiere installation, and scratch disk is located.

      I'm unsure of the camera used to record this footage.


      Thanks for reading my post, and let me know if you need any more information.

        • 1. Re: Source File shows White Screen in Source + Program Monitor
          Synesthesian Level 1


          ID                                       : 255 (0xFF)

          Complete name                            : C:\Video Workspace\Source Media\VSB 01 Stand Bühnenkamera VORNE.mpeg

          Format                                   : MPEG-TS

          Commercial name                          : HDV 1080i

          File size                                : 11.4 GiB

          Duration                                 : 1h 0mn

          Start time                               : UTC 2011-10-16 17:36:49

          End time                                 : UTC 2011-10-16 18:37:17

          Overall bit rate mode                    : Constant

          Overall bit rate                         : 27.0 Mbps

          Maximum Overall bit rate                 : 33.0 Mbps

          Encoded date                             : UTC 2011-10-16 17:36:49




          ID                                       : 2064 (0x810)

          Menu ID                                  : 100 (0x64)

          Format                                   : MPEG Video

          Commercial name                          : HDV 1080i

          Format version                           : Version 2

          Format profile                           : Main@High 1440

          Format settings, BVOP                    : Yes

          Format settings, Matrix                  : Custom

          Format settings, GOP                     : M=3, N=12

          Codec ID                                 : 2

          Duration                                 : 1h 0mn

          Bit rate                                 : 25.3 Mbps

          Maximum bit rate                         : 25.0 Mbps

          Width                                    : 1 440 pixels

          Height                                   : 1 080 pixels

          Display aspect ratio                     : 16:9

          Frame rate                               : 25.000 fps

          Standard                                 : Component

          Color space                              : YUV

          Chroma subsampling                       : 4:2:0

          Bit depth                                : 8 bits

          Scan type                                : Interlaced

          Scan order                               : Top Field First

          Compression mode                         : Lossy

          Bits/(Pixel*Frame)                       : 0.650

          Stream size                              : 10.7 GiB (94%)

          Color primaries                          : BT.709

          Transfer characteristics                 : BT.709

          Matrix coefficients                      : BT.709




          ID                                       : 2068 (0x814)

          Menu ID                                  : 100 (0x64)

          Format                                   : MPEG Audio

          Format version                           : Version 1

          Format profile                           : Layer 2

          Codec ID                                 : 3

          Duration                                 : 1h 0mn

          Bit rate mode                            : Constant

          Bit rate                                 : 384 Kbps

          Channel(s)                               : 2 channels

          Sampling rate                            : 48.0 KHz

          Compression mode                         : Lossy

          Delay relative to video                  : -40ms

          Stream size                              : 166 MiB (1%)




          ID                                       : 129 (0x81)

          Menu ID                                  : 100 (0x64)

          List                                     : 2064 (0x810) (MPEG Video) / 2068 (0x814) (MPEG Audio) / 2069 (0x815) () / 2065 (0x811) ()

          • 2. Re: Source File shows White Screen in Source + Program Monitor
            shooternz Level 6

            Long shot ...but try a temporary change of the file extension to .mpg.

            • 3. Re: Source File shows White Screen in Source + Program Monitor
              Synesthesian Level 1

              Nice try, but no luck.


              It's also interesting to note that sometimes when I open the same project, it shows the first frame of the clip instead of a white screen. Though the problem persists, as I cannot edit or even view any other part of the clip. Rendering in this circumstance leaves a preview file with the first frame playing throughout the clip's entire duration.


              Since I have a deadline on this project, I've reverted back to Premiere CS5.5. This configuration seems to work perfectly fine, though I am willing to try any suggestions to hopefully find a solution for anyone else with a similar issue.