7 Replies Latest reply: Jan 20, 2013 11:48 AM by the_wine_snob RSS

    Device driver error msg at startup-get white screen w/audio during playback

    MelEmJay Community Member

      PE10 has been working fine until today.

      Upon startup I get an error message saying my display driver is incompatible.

      I checked the driver in Windows 7-it says the driver is up to date and working fine.

      When playing back a video clip I'm editing in PE10, I get a white screen in the playback area with the correct audio. When I pause the playback, the video image appears. Play = white playback screen.

       

      I have

      -checked the display driver

      -rolled my computer back to an earlier restore point

      -uninstalled and reinstalled PE10

      -turned off my firewall

       

      Any other suggestions to try?