2 Replies Latest reply on Jan 23, 2013 11:35 AM by chris.campbell

    Flash videos turn Green, stops, fast forwards, cracky sound...


      First of all my English is not the best, sorry for that! but i try my best to explain...


      Hi My name is joubin, and I got this problem for 2 weeks; My videos that i play (sometimes) turns green, skip parts with a weird crackling sound.. and it fast forwards!

      Well. I tryed:

      turning off hardware acceleration.

      turning off firewall

      turning off antivirus

      turning off java add off

      removing flash player and re-downloading it

      removing firefox/chrome (i use both sometimes)

      clearing cache/cookies

      i updated java to.. didnt work!


      here is my dxdiag (its a whole list.. but i cannot copy/paste it so i amde it shorter)


      System Information


      Time of this report: 1/20/2013, 01:14:48

             Machine name: ACER-PC

         Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

                 Language: Dutch (Regional Setting: Dutch)

      System Manufacturer: Acer

             System Model: Aspire G7200

                     BIOS: BIOS Date: 09/17/08 17:27:48 Ver: 08.00.14

                Processor: AMD Processor model unknown (4 CPUs), ~2.6GHz

                   Memory: 4096MB RAM

      Available OS Memory: 4096MB RAM

                Page File: 3139MB used, 5049MB available

              Windows Dir: C:\Windows

          DirectX Version: DirectX 11

      DX Setup Parameters: Not found

         User DPI Setting: Using System DPI

      System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

           DxDiag Version: 6.01.7601.17514 32bit Unicode


      Display Devices


                Card name: ATI Radeon HD 4800 Series

             Manufacturer: Advanced Micro Devices, Inc.

                Chip type: ATI display adapter (0x9442)

                 DAC type: Internal DAC(400MHz)

               Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_E810174B&REV_00

           Display Memory: 2808 MB

         Dedicated Memory: 1017 MB

            Shared Memory: 1791 MB


      Please! help me, it's getting anoying now i realy want this to get fixed. i red other topics about this, i tryed but it just wont work, could someone just explain to me what to do exactly.

      thank you !