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Flash videos turn Green, stops, fast forwards, cracky sound...

Guest
Jan 19, 2013 Jan 19, 2013

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First of all my English is not the best, sorry for that! but i try my best to explain...

Hi My name is joubin, and I got this problem for 2 weeks; My videos that i play (sometimes) turns green, skip parts with a weird crackling sound.. and it fast forwards!

Well. I tryed:

turning off hardware acceleration.

turning off firewall

turning off antivirus

turning off java add off

removing flash player and re-downloading it

removing firefox/chrome (i use both sometimes)

clearing cache/cookies

i updated java to.. didnt work!

here is my dxdiag (its a whole list.. but i cannot copy/paste it so i amde it shorter)

------------------

System Information

------------------

Time of this report: 1/20/2013, 01:14:48

       Machine name: ACER-PC

   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

           Language: Dutch (Regional Setting: Dutch)

System Manufacturer: Acer

       System Model: Aspire G7200

               BIOS: BIOS Date: 09/17/08 17:27:48 Ver: 08.00.14

          Processor: AMD Processor model unknown (4 CPUs), ~2.6GHz

             Memory: 4096MB RAM

Available OS Memory: 4096MB RAM

          Page File: 3139MB used, 5049MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------

Display Devices

---------------

          Card name: ATI Radeon HD 4800 Series

       Manufacturer: Advanced Micro Devices, Inc.

          Chip type: ATI display adapter (0x9442)

           DAC type: Internal DAC(400MHz)

         Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_E810174B&REV_00

     Display Memory: 2808 MB

   Dedicated Memory: 1017 MB

      Shared Memory: 1791 MB

Please! help me, it's getting anoying now i realy want this to get fixed. i red other topics about this, i tryed but it just wont work, could someone just explain to me what to do exactly.

thank you !

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Guest
Jan 23, 2013 Jan 23, 2013

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Can somebody please help me !

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Adobe Employee ,
Jan 23, 2013 Jan 23, 2013

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Hi berjabaneh,

I suspect you might be running into the same problem outlined in this post:

http://forums.adobe.com/message/4865912#4865912

Could you give the solution they propose a try and let us know how it works for you?

Thanks,

Chris

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