I have an infuriating problem with Elements 4 crashing immediately after an install on mac OSX 10.4.11, can anyone help ?
I was given the computer, which still had Elements 4 on it although it always crashed on opening, i removed the program and bought a 2nd hand hard copy of Elements 4 from eBay.
When i install the new copy it opens up with the "credits" but at the bottom right it still shows the past owners name as licensee briefly, then crashes before fully opening.
Does anyone know what is going on? I know it's an old version but i find elements4 perfect for my needs
Thankyou for reading.
More information needed. Are you saying you're just running the computer from the PO's user account? I would very strongly recommend erasing the disk and starting over with a fresh install of OS X for a number of reasons.
thanks for the reply Barbara, i deleted the previous users account, i am the administrator and sole account holder. Thanks for the advice on a clean OS install, i had thought that might be a good idea
I would suggest this, because for one thing it sounds like the computer still thinks it belongs to the PO.