2 Replies Latest reply on Jun 28, 2013 10:50 AM by CitrixSession

    Appcrash when starting Photoshop Elements 11.0 within Citrix session

    BreyneK Level 1

      Install was ok

      when logged on as administrator on the xenapp server, application starts without any problem

       

      we have 2 XenApp 6.0 servers

       

       

       

       

      Problem signature:

       

      Problem Event Name: APPCRASH

      Application Name: Photoshop Elements 11.0.exe

      Application Version: 11.0.0.0

      Application Timestamp: 503fc2b0

      Fault Module Name: KERNELBASE.dll

      Fault Module Version: 6.1.7601.17651

      Fault Module Timestamp: 4e211319

      Exception Code: 40010006

      Exception Offset: 0000b9bc

      OS Version: 6.1.7601.2.1.0.18.10

      Locale ID: 2067

      Additional Information 1: b962

      Additional Information 2: b9628919c6485ac7176da7fa7cb8d625

      Additional Information 3: fdc0

      Additional Information 4: fdc003c6b6b181322a4d9fa35af838c5

       

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