1 Reply Latest reply: Jan 28, 2013 12:25 AM by Alex Pavelescu RSS

    Inquiries vs. Customer Contacts

    cincyenq Community Member

      I pulled a Inquiry report for the past 3 months and there were 104 inquiries. Our customers submit inquiries by filling out one form. I pulled a Customer report for the past 3 months which provides the Contact information for these inquiries and there were 253 contacts. Shouldn't the number of inquiries and contacts match? Other than the Inquiry form, I don't know how we would've obtained these Customer Contacts.