What system? If this is windows, you may have a permissions problem with your Registry. Try to run as admin.
Hi Its Win7 Pro – Also as Admin crashs the Plugin after pressing OK in the SA CF Dialog . (Error: strange situation 0/2)
And before: error while calling CF Plugin ……
Check your security stuff. Something is definitely blocking your registry access and possibly invocation of the custom external plug-in stuff. Providing the full error messages might offer some clue to the exact cause (if there is more info).
I concur with Mylenium: it's most likely a Registry protection issue.
One thing to test is invoking the Color Finesse plug-in, then when it asks for user name/org, click Cancel. This will put it into trial mode so you'll get pink lines over your image, but it won't be attempting to write the name/org info to the Registry.
If it works in trial mode, then that again points the finger at the Registry being locked/protected by your security software.
Hi Bob, now i formatted the drive – made a fresh installation of Windows 8 PRO 64. And the error is the same.
I am ADMIN and it crashs when I click ok in the Color finesse Dialog.
But now I got it: I disabled the Windows Defender during the Registration and it works fine!!
May be you want to keep this information for the records……
Best regards Peter
Von: Bob Currier email@example.com
Gesendet: Mittwoch, 23. Januar 2013 20:13
An: Meyer, Peter
Re: Color finesse crashes AE6
Glad to hear things are working for you now.
We'll investigate why a failure to write to the Registry causes a crash. Worst case should be that CF stays in trial mode.
Thanks for reporting back.