2 Replies Latest reply: Jan 25, 2013 10:54 AM by MikeV1234 RSS

    Mobile website is bad. - iPhone 4 & 4S

    MikeV1234 Community Member
    MikeV1234 Jan 23, 2013 7:04 AM

      http://www.lakecountyroadside.com/

       

      The mobile website was working fine for a week+ and all of the sudden I checked it today and it's not loading right.

       

      It doesn't zoom to the actual page size and it makes the page really long vertically too. I can scroll down 5 times longer than this image and it's all blank too.

       

      I tried adding: <meta name = "viewport" content = "width = 380">  and it didn't help.

      I disabled Javascript and it didn't redirect to the mobile website at all.

       

      securedownload.png

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        • 1. Re: Mobile website is bad. - iPhone 4 & 4S
          Zak Williamson (Adobe) Employee Hosts
          Zak Williamson (Adobe) Jan 23, 2013 10:24 AM (in response to MikeV1234)

          Don't add your own viewport metadata. It will just conflict with, or otherwise prevent, the viewport metadata generated by Muse from working correctly.

           

          Javascript is required for the proper display of Muse sites. It's used to compensate for variations across browsers as well as to provide much of the functionality of interactive objects.

           

          The improper resizing of this page is caused by one or more objects being outside the bounds of your page in Muse Design view. Mobile browsers resize the content on the page to fit to the device width. Thus if there are objects (even something like an empty text frame) outside the bounds of the page it will cause this incorrect initial zoom.

           

          Go to Muse Design view for the page. Go to the Object menu and select Unlock All On Page. Select All and look for objects outside the boundary of the page. In this case way off on the right.

           

          Repeat the process for the master page that's applied to this page, if any.

          • 2. Re: Mobile website is bad. - iPhone 4 & 4S
            MikeV1234 Community Member
            MikeV1234 Jan 25, 2013 10:54 AM (in response to Zak Williamson (Adobe))

            I only added the Viewport tag because it wasn't working right, then I removed it.

             

            There are NO objects outside of the Muse page. But just to make sure I shortened everything on the page to be smaller than the actual width. Master page too.

             

            STILL THE SAME PROBLEM!

             

            It was working fine for a while, I didn't make any changes to it, and now it's having problems.