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Conditional Build Tags Generated All Over Topics in RoboHelp 9 (HTML)

Community Beginner ,
Jan 23, 2013 Jan 23, 2013

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I'm creating a help system and user manual using RoboHelp 9. The whole thing depends very heavily upon the conditional build tags. (Some parts are online and others are only for the print version of the manual.)

Here's my problem: When I go back to topics I've already created, the tags are automatically generated in the wrong parts of the topic. The error lies in how RoboHelp is generating the HTML behind the scenes. (This was verified by one of our in-house developers who was thoroughly amused with RoboHelp's attempt at writing HTML.) I'm at my wits end. We have tried generating a new help system, only importing images from the old help system. It worked fine for awhile, but then the same problem cropped up. Is this some sort of bug? Is there a setting that I'm overlooking?

I'm officially at my wits end. Help.

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Community Expert ,
Jan 23, 2013 Jan 23, 2013

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Never seen what you're describing - when you tag text in a topic with a CBT, it stays stuck to it - there's no auto generation of CBTs. When you create your help, you specify what to show & what to hide in your SSL layout recipe.

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Community Expert ,
Jan 23, 2013 Jan 23, 2013

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Could you post  source and output code snippets, to help illustrate the problem you are seeing?

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