15 Replies Latest reply: Jan 25, 2013 9:06 AM by John T Smith RSS

    16:9 Option Not Visible

    Mattykpj

      Hi,

      Strange problem I am having. I haven't used Encore a lot. I am creating a DVD but have been unable to locate the option to set the aspect ratio to 16:9. It is defaulting to 4:3 and letter boxing my menu BG footage and dvd content. I seem to remember on previous projects a simple radio select for 16:9 on the properties panel but it not visible within this project. I don't know what I have done wrong? The footage is all .mov's exported from Premiere and most definitely 16:9 ratio.

       

      Hope this makes sense.

       

      Regards

      Matt

        • 1. Re: 16:9 Option Not Visible
          JSS1138 Community Member

          It's likely just the viewer settings that need correcting and not the assets themselves.

           

          Look under Preferences.

          • 2. Re: 16:9 Option Not Visible
            Mattykpj Community Member

            Thanks for your reply Jim. I have looked in the preferences. There is nothing obvious wrong there. The project itself is defaulting to 4:3 and for the life of me I can't find an option to change it?

            • 3. Re: 16:9 Option Not Visible
              JSS1138 Community Member

              Projects don't have an aspect ratio, only the assets do.  If you're seeing it letterboxed, it means Encore knows it's widescreen and is treating it as such, but it's showing it to you in a 4:3 viewer.  Change that to a 16:9 viewer and all would look normal.

              • 4. Re: 16:9 Option Not Visible
                Mattykpj Community Member

                Thank you for clarifying Jim. But my problem stands. How do I do make that change? You may have noticed my Encore skills are slim. Is it possible that my menu asset is 4:3? I can't find any options for changing veiwers or menu's to 16:9? To see what I'm seeing:

                http://s7.postimage.org/468gedskb/Untitled_1.jpg

                Thanks

                Matt

                • 5. Re: 16:9 Option Not Visible
                  Ann Bens CommunityMVP

                  You started with a Blanc Menu, but for widescreen you need to select Blanc Menu WIDE.

                  It looks like you are missing the functional content, fix that first:

                  http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html

                  • 6. Re: 16:9 Option Not Visible
                    cvid01 Community Member

                    I assume you just want a 16:9 preview. That is found in Edit - Preferences - Preiew - TV Mode. See below:

                     

                    003Capture.JPG

                    • 7. Re: 16:9 Option Not Visible
                      Mattykpj Community Member

                      No the Tv Mode is set correctly to 16:9, thankyou for your thought though. You can see in my screen cap that the title safe guides are turned on showing that it is more than just a preview issue. Any other idea's?

                       

                      I am currently downloading the pack that Ann pointed me to. But a little unsure as to how it will help but heres hoping.

                       

                      Thanks

                      Matt

                      • 8. Re: 16:9 Option Not Visible
                        John T Smith CommunityMVP

                        Ann also said you need to start with a menu that has WIDE in the menu name... and it appears you did not

                        • 9. Re: 16:9 Option Not Visible
                          Mattykpj Community Member

                          Thank you for your input John, although my problem still stands. As my original post's all state:

                           

                          How do I make that change? You may have noticed my Encore skills are slim. Is it possible that my menu asset is 4:3? I can't find any options for changing veiwers or menu's to 16:9?

                           

                          John are you suggesting I change the name of my menu item to simply have the word "WIDE" in it... I don't think so

                           

                          Will install the pack that Ann mentioned now and see how it works

                           

                          Thanks

                          Matt

                          • 10. Re: 16:9 Option Not Visible
                            John T Smith CommunityMVP

                            I edit AVCHD and downsize to DVD... and I start with a Widescreen Encore menu to match my Widescreen assets

                             

                            I have no idea how... or even if... you would CHANGE what you have... you may need to start a new project and begin with a Widescreen menu

                            • 11. Re: 16:9 Option Not Visible
                              Mattykpj Community Member

                              Starting a fresh is no problem as I have not proceeded with the project as I couldn't get past this hurdle. I have started fresh a couple of times already to try and spot something I'm doing wrong. When I create a new menu asset in a new project I am not given any options to create a wide menu. So what am I doing wrong?

                               

                              I edited my footage(.mov) in Premiere and down converted in to DVD specs also.

                              • 12. Re: 16:9 Option Not Visible
                                John T Smith CommunityMVP

                                >not given any options to create a wide menu

                                 

                                Ah... I think there is a terminology problem... as far as I know, unless you are CREATING a menu in something like Photoshop... you actually use an existing menu in Encore... so you need to select one that has WIDE at the end of the menu name... At least, that is what I do

                                 

                                If you do not find such menu(s) then the link Ann provided should help add more content

                                • 13. Re: 16:9 Option Not Visible
                                  Mattykpj Community Member

                                  Yes possibly a terminology issue here. I think we're narrowing down the problem though. I have installed the content Ann mentioned but still only have 4 options in the menu library. Is this library panel where you choose a menu from?

                                  Untitled-1.jpg

                                  Should there be a blank menu template so I can add my own footage etc as the background to the menu? Is there no function within Encore to build your own menu from scratch?

                                  • 14. Re: 16:9 Option Not Visible
                                    Mattykpj Community Member

                                    I have solved this problem by creating my own menu in Photoshop to the correct dimensions and all seems well. I guess my installation of Encore may be missing some templates etc so at some stage I will look into reinstalling the software. Thank you for your time!

                                     

                                    Matt

                                    • 15. Re: 16:9 Option Not Visible
                                      John T Smith CommunityMVP

                                      MANY people have had problems with the content for Encore CS6, even with the link Ann posted, since the instructions are not very clear

                                       

                                      This is for CS5, but the structure will be "similar" for Encore CS6... except for being in the 64bit program path

                                       

                                      C:\Program Files (x86)\Adobe\Adobe Encore CS5\Library\Corporate

                                      C:\Program Files (x86)\Adobe\Adobe Encore CS5\Library\Education

                                      ... and so on

                                       

                                      Which means that when you unZip (or whatever) the downloaded content you will place the individual library folders as shown above... then, the next time you start Encore, it "should" let you open the folder(s) for the specific type of content

                                       

                                      CS5 was MUCH cleaner in all this, since everything was installed during the original process, with no need to download and separately install the content