5 Replies Latest reply: Jan 23, 2013 4:46 PM by dogsfriend RSS

    Power failure during installation of CS6

    dogsfriend Community Member

      Hello,

       

      I was in the process of installing Photoshop CS6 when the mains was cut off and the computer shut down unexpectedly. The program now won't install and the error message is "Installer failed to initialize. This could be due to a missing file" I have restarted the computer and closed all applications , but to no effect. I would be very grateful for ay suggestions how to proceed. Thank you