1 Reply Latest reply on Jan 24, 2013 3:31 PM by chris.campbell

    How to solve inability to install Adobe Flash Player 11.5.502.146 for MSIE9

    Kirkshoetwo

      Update - 1/24/13:  After spending hours trying all of the suggestions on the web for Flash installation solutions, without any success, I installed IE10 (replacing IE9) and afterwards Flash Player installed successfully.

       

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      I am unable to install on Windows 7, the current downloaded standalone installer for Adobe Flash Player 11.5.502.146.  I uninstalled the old Flash Player using the adobe uninstaller.  Nothing happens after I double click the latest installer file named  install_flashplayer11x32ax_gtba_chra_dy_aih.exe. There are no error messages, all that happens is the installer file deletes itself.  I have checked in the Windows Task Manager for any active Flash Player processes and are there are none.   The online installer for Firefox worked fine and installed the Flash Player without problems.  I am unable to find any solutions on the adobe webpage "Flash Player Help - Installation problems | Flash Player | Windows" (linked to the download page).  I am up against a brick wall, and your assistance will be greatly appreciated.  Thanks!