5 Replies Latest reply on Jan 24, 2013 9:34 AM by Peter Grainge

    Robohelp 9 .properties file inserting non-printable characters @ export

    KellyBearman

      I have a mapped help file that I am generating for integration to an online application. When we export the .properties file from the Project Set-up pod, the mapped files appear to be fine, if viewed in Notepad (see below).

      Notepad.png

       

      However, when this is viewed in a different text editor, you can see that RoboHelp added additional non-printable characters to the .properties file (see below).

       

      CMD Prompt view.png

       

      We've tried generating this from different computers, exporting it to different locations, retyping the initial entry, and haven't found a solution to this issue.

       

      Does anyone know if there is a fix available? Are we doing something wrong?

       

      Thanks!!

       

      Kelly