2 Replies Latest reply on Jan 24, 2013 6:37 PM by michelemmaloney123

    Using the lighting effects filter causes my CS6 to crash




      I read other threads with people have issues with their PC, but I am not able to follow them to correct my issues.


      When I open a JPEG file from my mark iii into CS6, I try to start a new layer and then add the lighting effects filter.  CS6 crashes (the little effects comes up on the screen and the little blue circle goes round and round). Nothing happens, but if I check task manager it says photoshop is not running. 


      I have windows, 16GB ram, and am using a small percent of my memory. 


      How do I see if I need to update my video card and how do I do that?


      Thank you, Michele