2 Replies Latest reply on Jan 24, 2013 8:01 PM by Jim_Simon

    Crashing During H.264 Render


      I've been able to export an .AVI file, but no H.264's without crashing. I get two types of crashing. The first is Premiere crashing:



      Faulting application name: Adobe Premiere Pro.exe, version:, time stamp: 0x505748bf

      Faulting module name: mc_enc_avc.dll, version:, time stamp: 0x50292555

      Exception code: 0xc0000409



      The second is BSoD:


      The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c000001d, 0xfffff80002ce176d, 0xfffff8800a09b0f0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 012413-9453-01.


      The memory.dmp appears to be corrupt/empty.


      Quick facts:

      -I had the same issues a few weeks ago BEFORE I reinstalled Windows 7 on my new SSD. Before it was a standard hard drive.

      -Still have the issue on a fresh install of OS and fresh install (obviously) of the Adobe Suite

      -Legal version, using Adobe Creative Cloud

      -Film was built on a 1TB storage drive. I transfered all files onto a secondary SSD, unplugged the 1TB to rule the HD out.

      -Pulled GTX 560 out and installed a 8800, same issue. Rules video card out

      -MEMTEST86 passed

      -Installed latest Quicktime since Premiere was asking me to.

      -I never had any issues up until 2 months ago. Everything exported fine.

      -Pulled files into a new project and sequence, same issue.

      -Graphic drivers updated.

      -Also has crashed while gaming, no adobe software open.

      -Power supply isn't an issue, enough wattage.


      I've narrowed it down to three things:

      1. Bad mobo

      2. Bad CPU (highly unlikely)

      3. Newest Graphic drivers have issues.


      PC Specs:

      -i7 920

      -12GB RAM

      -P6T Deluxe Mobo


      So in the end, something with H.264 is working the hardware more than .AVI. The crash also happened during an explosion while playing counter-strike which originally lead me to believe it was my graphics card. While I haven't blue screened with the 8800, Premiere/Encoder does crash during encoding.


      Any suggestions would be helpful. Thank you.