Acrobat X keeps crashing in Edit Forms mode

I don't know what could be causing it, but see if deselecting the following preference helps: Edit > Preferences > Forms > Show field preview when creating or editing form fields.

Does this happen whether or not you're in form editing mode?

I'll be able to take a look in a bit and let you know if I notice anything.

I'm not sure that's what's wrong and don't know what it means. One thing I did was use PDF Optimizer to remove all of the Illustrator data that's not needed (Discard User Data > Discard private data of other applications)

and it reduced the size of the file by more than 80% (4.87MB > .96MB). It would be interesting to see what happens if you try doing this, making sure to apply just this single optimization. Preflight does show a problem that could be causing this, but I can't say for sure.

If you can recreate the base PDF, you can replace the old pages with the new (after optimizing), and the form fields and any other things will be retained. It's worth a shot.

If that doesn't work, try copying the fields from the old PDF to a new one that you generate, one page of fields at a time. You may have to reposition the fields, but this can be easily avoided as well, and will be much faster.

If replacing the pages doesn't work, feel free to contact me and I can fix it for you if you send the updated PDF: acroscript at gmail dot com

Hi

I am having same issue was using 10 on a mac and this started after making a quite complex (for me new to this). Downloaded trial version of Acrobat 11 but every time i go to forms edit and click on box it crashes in both 10 and 11.  11 did work for a few days but need to make some final changes and now cannot.

thank you

andy

I am having a similar problem... I can select the field, but when I try to reorder them manually in the side panel by dragging , it crashes every time! My clients  insist that the fields tab in order so I have to be able to re order them... HELP!!!!!

I should have said, this only happens when I use  11, which I recently downloaded as part of the CC. Seems fine in 10, so will just go back and use that for now. My colleagues versions of 11 seem fine! It is only mine that is crashing.

Same thing happening to me too on 11.0.04.63. Spent a long time opening, sometimes being able to change the tab order, immediately save, and try another; then crash. Took soo much longer than it should have to edit the tab order .

Someone previously mentioned that their form was edited in AI as well as Acrobat. I know mine was, so maybe it some issue with AI PDFs in Acrobat?

I was having the same problem, the way I fixed was open the original document (I had one without the forms data) or create a new pdf, put the corrupt one in edit mode, select all the fields, copy and paste into new doc, if you have javascript in the corrupt document, mine uses "document will print", you will have to re-enter that

Hi Laura

I found that Acrobat crashed everytime I attempted to move a field in the tab order list window.

Solution:

When moving the fields in the tab order window DO NOT CLICK ON THE TEXT. Click on and move the icon only and it does not crash.

Adobe please fix this!

Rob

Thanks Rob, this worked for me.

Kinda having the same issue here, not building a form but trying to fill out several. They worked fine three months ago (the last time I had to fill them), now it crashes as soon as I click on one of the field to be filled, only the ones that need actual text to be entered, I have a few others which can only accept a checkmark and those aren't crashing the program.

I have a crash report, to whom can I send it?

Having the same issues when I select the Form Editing button, also the field listing on the right hand side isn't visible.

I have however found a TEMPORARY fix that works for me.

1. Open desired PDF

2. Go to Save as "Optimized" (as previously mentioned here) and save/overwrite.

3. IMPORTANT don't close the document but go rather straight to Edit Form fields once again. I have now been able to edit previously configured fields.

Note: Once I close the file it will crash again when I chose Edit Form Fields unless I once again Save as Optimized and overwrite without closing the file.

Hope this helps some people to at least edit some files without having to recreate from scratch.

I am also having this issue.  I re-distilled the PDF, put my fields back on it and all though it does not lock up totally now, there is still a 10 or 15 second delay after you type a few letters into the first field.  this makes the end users think it's locked up and then they close acrobat.   What has been changed on the forms for version 11?!?!  this is a real pain. Please Adobe take a look at this issue.

Having the same issue. The workaround from Rob8989 is working for me:

Solution:

When moving the fields in the tab order window DO NOT CLICK ON THE TEXT. Click on and move the icon only and it does not crash.

Cheers Rob.

Actually i got this figured out today.  This is on a windows 7 machine. It seemed to work on another login profile, so i deleted all the adobe folders under c:\users\"username"\appdata\local\  c:\users\"users name"\appdata\roaming\   and c:\users\"users name"\appdata\localnow\.   Then when i logged back on as the user it seemed to work ok.