10 Replies Latest reply on Jan 26, 2013 6:16 AM by Noel Carboni

    Photoshop won't drag and drop.

    Brandon delson

      I've been using photoshop cs6 Extended for almost a year now and never have had any problems with it. Recently however, I purchased a desktop with Windows 8, and when I reinstalled Photoshop on that, I have had problems since. When I move to drag something onto photoshop (Whenetheir it's from the internet or a folder on my Computer), A black Stop icon that represents my mouse refuses to let me. I can still open files normally with the "Open" tab in Photoshop I've already tried the following:

      Running as both adminstrator and non-adminstartor

      Made sure "Clip thumbnails to document bounds" is checked"

      Resetting Photoshop Preferences

      Made sure none of files I wanted to drap and drop were "Read only"

      In addition, When I'm moving files, the background for some reasons flickers. I would really appreciate anyones help! Once again, My OS is Windows 8 and my Version of photoshop is cs6 extended.   

        • 1. Re: Photoshop won't drag and drop.
          Curt Y Level 7

          This function is controlled by OS.  Will drag and drop work with other programs?

          • 2. Re: Photoshop won't drag and drop.
            Curt Y Level 7

            THe flickering screen is a known problem with Win8 and the video card driver.  Make sure you have latest driver.  Can also use basic GPU setting in PS preferences as it seems to help.

            1 person found this helpful
            • 3. Re: Photoshop won't drag and drop.
              Brandon delson Level 1

              What do you mean by "Other programs"? You mean other programs from Adobe or other programs in general? Drop and drag works fine when I want to drag files from the Internet to my Folders if that's what you mean. As for the flickering Screen, Of my knowledge, My Radeon 7470  display driver is up to date. Running with Basic Preformance in photoshop doesn't seem to help etheir. Do you have anymore suggestions? I deeply appreciate any help I can get!

              • 4. Re: Photoshop won't drag and drop.
                Level 7

                Again, Win8 has known problems that cause the flickering.  The issue has not yet been fixed (though the latest ATI drivers try to minimize it). There are other topics about the Win8 flicker problem.

                 

                And I think he meant other programs in general (dragging from Explorer to the apps).

                • 5. Re: Photoshop won't drag and drop.
                  Brandon delson Level 1

                  The apps? No, I'm using the Desktop verison of Cs6 extended. I haven't even seen Extended in the app store (Although I have seen Elements). I Fixxed the screen flicking after turning Basic preformace back to Advanced, then back to Basic, But that wasn't the latter of the 2. I actually haven't tried dragging anything to the apps page yet; just dragging things to the desktop So I'll try that out. I doubt it will fix anything though. Let me check

                  • 6. Re: Photoshop won't drag and drop.
                    Brandon delson Level 1

                    Ok I can Drag and drop things into my E-mail. I can Drag and drop things into folders, My taskbar, Photo Viewer, just not Extended and I don't seem to know why. Again, I would apperiate any more suggestions; I'm willing to try almost anything!

                    • 7. Re: Photoshop won't drag and drop.
                      Curt Y Level 7

                      Might read this link.  It is for CS5 and Win7 but same rules should apply.  http://forums.adobe.com/message/3705890

                      • 8. Re: Photoshop won't drag and drop.
                        Brandon delson Level 1

                        Thank you, but most of the links info was un-useful. I actually do not have Bridge installed on my computer, I've always kept my files in folders. Like I said in my first post, I have no problem Dragging and droping outside of Cs6, It's only keeping me from dragging files to it. I'm already not running as an administrator. Any other Ideas?

                        • 9. Re: Photoshop won't drag and drop.
                          Curt Y Level 7

                          Unless you did something with a special program Bridge is on your machine as it is part of photoshop.  If you just deleted it you may have fouled up files and links.  THere is no uninstall for Bridge.

                          • 10. Re: Photoshop won't drag and drop.
                            Noel Carboni Level 8

                            Brandon delson wrote:

                             

                            My Radeon 7470  display driver is up to date. Running with Basic Preformance in photoshop doesn't seem to help etheir. Do you have anymore suggestions? I deeply appreciate any help I can get!

                             

                            ATI has been struggling to make good drivers, since about August of last year.  I don't know if they're feeling the financial crunch (I've heard AMD isn't doing that well), or if they lost someone good from their development organization, or what, but their recent driver releases - including the Catalyst 13.1 release - have problems.

                             

                            My suggestion to you is to uninstall ATI Catalyst entirely, seek out version 12.8 from last year (it's on their web site), and install that.  I find it works much better with Photoshop CS6, and I've heard from some using Windows 8 that it's even working better in some ways for the new OS in general than the most current version (Catalyst 13.1 as of the time of this writing).  If it doesn't help, there's no problem with upgrading back to the current version again.

                             

                            Good luck.

                             

                            -Noel