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The Design Editor area is grayed out. No content is displaying at all. Any ideas?
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Hi Julie and welcome to the RH forums.
Can you answer some questions for us to enable us to get to the bottom of what is going on here.
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Hi,
1. Project is on local drive.
2. It's happening on all projects.
3. I can't see any content. The whole area is blank. When I open the Associations tab, the Design View option is not there. Also, when I select Tools>Options, an error message displays stating Internal error: Can't get right editor's information.
Thanks.
Julie
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Unless if you right click a topic in Project Manager and click Edit and it then works, it looks like it is time to reinstall Rh9.
See www.grainge.org for RoboHelp and Authoring tips
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Thanks for the help.
As soon as the internal error message displayed, I realized that reinstallation was the only option.