I have tried every tip I have found on the internet to resolve the issue of the installation of Adobe Photoshop Elements 9 rolling back the installation after nearly finishing; i.e. turning off virus software and ending all other Adobe programs running. The only tip I have seen that works is to have Ankush Ved take over the computer and install the program via internet session. Can I get one of those? The apparent fixes he has administered have not been disclosed in these discussions. I am running Win7 Home Premium (64 bit) and am a fairly accomplished user.