8 Replies Latest reply on Feb 2, 2013 10:29 PM by Stephen_Spider

    How to make Premiere 5.5 stabile?

    adobescreenname999 Level 1

      PROBLEM:

      Premiere 5.5 crashes spontaneously. Could be on import, when cutting, or watching the source feed. Doesn't matter. Sometimes it works with the footage for up to 5 min, sometimes it crashes immediately on load.

       

      WHAT I'M DOING:

      The files I'm editing have been converted over from AVIs (which Adobe seems to reject) to MP4 with the H.264 compression. The conversation was nearly loss-less, with no changes to frame rates, aspect, audio channels, nothing. Just weeding out whatever codec/container Adobe seems to reject.  I have seen that the Media Cache files are always ever-increasing. With only 2 GB of footage in the timeline, the cache is over 40 GB (most of the files already being DELETED from the timeline). "Cleaning" the Cache does not remove the files, either. Adobe just keeps swelling up like a balloon. However, this does not affect my system as it was designed to be idiotic-program-proof. However, it's still crashing. The system is never close to overheating, overclocking, or filling up on RAM. All hardware is running perfectly. Since I'm used to FCP 7, I'm used to editing unrendered files on the fly, so most of the footage is unrendered at any given time. One file in particular, whose presence increased the rate of crashing to an absurd amount, has 6 audio channels (so, 6 tracks). Can Adobe even handle more than 2? (and if not, why are more than 2 tracks available?)

       

      I've been editing on FCP 7 on Macs for years, knowing Premiere 4 and below to only be handle up to about maybe 2 MBs worth of footage before crashing. I was tricked into buying PP 5.5 for my PC, being told it had finally advanced up to par with FPC 7. I see now that was a gross exaggeration, however I need to make this program stable to satisfy a few outstanding contracts.

       

      SYTEM SPECS:

      Win7 Ultimate 64-bit

      Intel i5 CPU

      16GB Memory

      Nvidia GTX 560ti GPU

      128GB SSD (for OS and programs)

      1TB SATA (scratch disc and media)

       

      With the exception of paying more money to Adobe, is there any way I can make my system stabile enough to handle the morbid obesity of Adobe Premiere 5.5?

       

      WINDOWS CRASH REPORT:

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    Adobe Premiere Pro.exe

        Application Version:    5.5.0.0

        Application Timestamp:    4d8a89e8

        Fault Module Name:    ImageRenderer.dll

        Fault Module Version:    5.5.0.0

        Fault Module Timestamp:    4d8a7063

        Exception Code:    c0000005

        Exception Offset:    00000000001756df

        OS Version:    6.1.7601.2.1.0.256.1

        Locale ID:    1033

        Additional Information 1:    d922

        Additional Information 2:    d922b4a2cf4e926b618d53a3e85bdfb3

        Additional Information 3:    7afb

        Additional Information 4:    7afbfca33cdab82603d956b30f895d74

       

      All input is much appreciated.

        • 1. Re: How to make Premiere 5.5 stabile?
          Jim_Simon Level 8

          Is this a dedicated editing rig or a general purpose machine?

          • 2. Re: How to make Premiere 5.5 stabile?
            adobescreenname999 Level 1

            It's used as general purpose, but I made it to be a work horse.

            • 3. Re: How to make Premiere 5.5 stabile?
              Stephen_Spider Level 3

              Well, if it gives you any hope, I'm am using a virtually identical system, with the i52500K specifically. I am having no problems, and am editing Cannon XF, AVCHD, and DV material with no problem.

               

              The .avi wrapper is no problem. What you want to do is  look at is the codec employed. Proprietary distribution codecs often are not readily editable, needing either re-encoding or re-wrapping for editing.

               

              Edit- suggestions... because this system should be working for you.

              * I assume that the 1TB SATA drive is 7200rpm internal, that would be best. You will find a lot of users here that say that you need 2-3 drives dedicated for media, not in my experience.

                The drive needs to be defragged often, and always keep it at least 20% free.

              * You might try MXF OP1a for a intermediate codec instead of H.264, much easier on the cpu.

              * Set Premiere's Media Cache Files folder to your media drive.

              * Stick to the MPE accelerated fx when you can.

              * Update Nvidia drivers.

               

              "..With only 2 GB of footage in the timeline, the cache is over 40 GB (most of the files already being DELETED from the timeline). "Cleaning" the Cache does not remove the files, either."

               

              It will be about the files in your project, not specifically the timeline. That said, 40gb seems inordinate, unless you have a huge amount of media in the project. Empty the Media Cache Files

              folder while Premiere is closed.

               

              Also, regarding your system drive, for what it is worth, at work we are using a 128GB SSD system drive for a CS6 system. This system is a bit buggier than the CS 5.X systems that I work with. The other systems all use Two 7200rpm sata drives in raid 0 for the C: drive.

               

              My home system that is working so well with CS5.5

              Core i52500k

              16GB

              GTX560 1GB

              System Raid 0 Raptor10k 144GB

              2TB Media drive

              1.5TB external file storage

               

              And lastly.... If you are working with CS5.5 and looking back at your FCP editing fondly, you have something really wrong going on that needs trouble shooting. The CS5.5 experience, especially when you have a system like yours with a GTX 560ti and 16gb memory, should blow the doors off the 32bit FCP 7 system. THE 64bit software and MPE hardware should provide a way better experience.

               

              Good Luck.

              1 person found this helpful
              • 4. Re: How to make Premiere 5.5 stabile?
                John T Smith Adobe Community Professional & MVP

                >converted over from AVIs (which Adobe seems to reject

                 

                What is INSIDE those files, and where did you get them?

                 

                What are you editing, and does your project match your video?

                .

                Please NOTE that the PPro CS6 screen may look a bit different (I use CS5)

                For CS5 and later, the easy way to insure that your video and your project match

                See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666

                -and a FAQ on sequence setting http://forums.adobe.com/message/3804341

                .

                When your project sequence is correct, you will not see a red line over your timeline at first import, before you do anything to the video

                .

                Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037

                What is a CODEC... a Primer http://forums.adobe.com/thread/546811

                What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037

                .

                Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing

                http://forums.adobe.com/thread/592070?tstart=30

                .

                For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

                 

                Also, check to make sure your PPro is at the latest version... I use CS5 (updated) so I don't know if 5.5 is the very latest version

                All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

                1 person found this helpful
                • 5. Re: How to make Premiere 5.5 stabile?
                  Jim_Simon Level 8
                  It's used as general purpose, but I made it to be a work horse.

                   

                  The power of the machine isn't what concerns me  This type of crashing isn't normal, and I suspect there may be a conflict with other installed programs.  My recommendation, if no one else has an idea that works, would be to consider starting over.  Wipe the system drive and reinstall Windows from scratch, and then only install what you need for editing.  Use a second computer for other activities.

                  • 6. Re: How to make Premiere 5.5 stabile?
                    adobescreenname999 Level 1

                    I'm using a combination of ripped DVD and BluRay discs from corporate accounts. Each had its own aspect ratio, datarate, everything. I already converted out the AVIs to MP4s just fine, so that's not my issue (though Adobe really needs to add support for compressed AVIs). The codec used is H.264, which I'm amazed that you guys say is yet another thing Adobe can't handle. Wow. I'm gonna hold off on downloading MORE programs to solve Adobe's problems, so I'm just gonna keep the files as is until everything else is tried and failed.

                     

                    I got it to work a little better for about 30 minutes, and then right back into crashing all the time on load.

                     

                    Out of the suggestions, I was already running 3/5. The only change I made was to hack Adobe's cuda_supported_cards.txt in order to get the MPE to even work (why it allows inferior graphics cards, but not mine, I'll never understand). It didn't seem to help much, but immediately afterward I moved everything into their own, special sequences using the "Add New" button. After removing the old files (and the old sequence), it seemed to work much better. And then, it didn't. Nothing in the sequences changed, and no effects were created. In fact, I was actually editing and removing bits, so it should have actually been doing better than better since there was less to render/compute.

                     

                    Now, I have to ask this question before I continue this charade: supposing this program worked perfectly with everything in their own predestined sequences, how would anyone combine footage of a different format? It feels like this program was made for editing only one format per video... and at that point, I'm pretty clueless as to why anyone would prefer this over Windows Movie Maker.

                     

                    Also, on the Media Cache, I double-checked. Total of 1.992 GB of footage imported (technically much less in the timeline, given the edits) and now the Cache is fluxing between 7 and 8GB. A great improvement over the 40GB used previously for the same amount, but still a bit disgustingly obese for my taste.

                    • 7. Re: How to make Premiere 5.5 stabile?
                      adobescreenname999 Level 1

                      Please see my reply to Stephen.

                      • 8. Re: How to make Premiere 5.5 stabile?
                        Stephen_Spider Level 3

                        adobescreenname999 wrote:

                         

                         

                        Now, I have to ask this question before I continue this charade: supposing this program worked perfectly with everything in their own predestined sequences, how would anyone combine footage of a different format? It feels like this program was made for editing only one format per video... and at that point, I'm pretty clueless as to why anyone would prefer this over Windows Movie Maker.

                         

                         

                        I work with different formats in many projects. I prefer Premiere because I found it to be a great tool with which to make money editing. I have had mostly good experiences with it.

                         

                        Best of Luck.