5 Replies Latest reply on Dec 14, 2016 7:58 AM by iamalivingstone

Could not save Preferences because the file is locked?

999drs Jan 28, 2013 1:00 AM

Every time I launch Photoshop I have to reload third party extensions, and re-do preferences settings.

When I quit, I get a warning icon.

Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to acess the file.

Any ideas?

thanks

1. Re: Could not save Preferences because the file is locked?

Mylenium Jan 28, 2013 1:28 AM (in response to 999drs)

It means what it says - the file is "locked" and you need to adjust its proiperties. Check Users:You:Prefenerences:Adobe:Photoshop etc. on your system drive.

Mylenium
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2. Re: Could not save Preferences because the file is locked?

BilboFritsch May 4, 2014 1:05 PM (in response to 999drs)

Solved it after 8 hours of trying.

Hold down "Command" "option" and "shift" keys and open Photoshop. It will ask if you want to delete settings. Say Yes. You will have to reset everything but it clears the problem away instantly.
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3. Re: Could not save Preferences because the file is locked?

iamalivingstone Dec 3, 2016 8:08 PM (in response to BilboFritsch)

This brings up Photoshop with previous preferences (my dark color choice for the UI) but then it instantly crashes. Same thing after restarts and reinstallation of PS!
Also windows is telling me I have permissions on all the folders being the administrator account, everything looks good but I still cannoy get the unchecking of the Read Only box to stick! What am I missing.
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4. Re: Could not save Preferences because the file is locked?

iamalivingstone Dec 14, 2016 7:57 AM (in response to BilboFritsch)

That makes PS crash for me right after it opens.
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5. Re: Could not save Preferences because the file is locked?

iamalivingstone Dec 14, 2016 7:58 AM (in response to Mylenium)

When I adjust the permissions and then go back the change is no longer there. It doesn't stick. I am administrator and even in advanced security options it says I have full access! Any ideas?
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