1 Reply Latest reply on Jan 28, 2013 8:12 PM by Vikram@Adobe

    Presenter Video Creator (v8)

    MichaelD443 Level 1

      Opened a project. Changed branding to custom. Specifice just a starting branding element. Published, closed, went to EOJ.

       

      Opened a different project. Can't change branding to end--all check boxes grayed. Can't specify a new custom branding theme. Can select standard branding but it still only shows up in the beginning, can't change to end (or background).Also, now it only uses the custom branding I created and used for the beginning of the other project.

       

      Is there a cache that must be cleared?

       

      Thanks. --Michael

        • 1. Re: Presenter Video Creator (v8)
          Vikram@Adobe Level 1

          Hi MichaelD443,

          I followed your steps:-

          opened a project

          changed branding to custom

          specified a starting branding video

          published

          clicked on close project button

          opened a new project.

          goto themes.

          Can select any default themes or change the starting/end video.

          In my case the themes dropdown is enabled and is working fine on my system.

          Are the steps same as yours?

          If the steps are same, then it's a system specific issue.

          You can send us(vikrakum@adobe.com) the diagnostic log with steps mentioned to reproduce the issue.

           

          There is workaround to get ride of your issue. Close Video Creator. Delete preferences.xml file from this location -> C:\Users\<username>\AppData\Local\Adobe\Presenter Video Creator 8.1\ . Open VC

           

          Thanks,

          Vikram

          Adobe Presenter Engg. Team