2 Replies Latest reply: Feb 4, 2013 9:56 AM by morag2 RSS

    Media Encoder CS6 won't launch - Mountain Lion

    DellPatrick Community Member

      After recently updating, Media Encoder will not launch.  I have tried searching for "watched folders" xml, which many say solved this issue for them on Windows, but cannot find any such file in ML.

       

      Any suggestions?

       

      I am running:

      Mountain Lion

      Mac Pro 2009

      18gb ram

      2.66 8-core

      128gb Intel SSD as main drive

      Creative Cloud CS6

       

      All other adobe apps run fine after update. 

        • 1. Re: Media Encoder CS6 won't launch - Mountain Lion
          streamlab

          Having the same issue.  Can someone from Adobe PLEASE address this?!

           

          Icon starts bouncing and freezes on "Loading ExportQuickTimeHost.bundle"

           

          Icon eventually stops bouncing and no response from application.

           

          I have tried deleting prefs, etc.   Tried reinstalling 6.0.1 update.  Nothing changes.

           

          Thank you!

           

           

           

          I am running:

          Mountain Lion - 10.8.2

          Mac Pro 2008 Mac 3,1

          16gb ram

          3.0 Ghz 8-core

          1TB Main drive

          128gb Samsung SSD for video cache

          Production Premium CS6

           

          All other adobe apps seem to run fine after update.

          • 2. Re: Media Encoder CS6 won't launch - Mountain Lion
            morag2

            I'm having the same issue on OSX Lion. I'm unable to find AME preferences anywhere on this machine.

             

            Running:

            OSX Lion 10.7.5

            MacBook Pro Mid2012

            8GB RAM

            2.6 GHz Intel Core i7

            Adobe Creative Suite 6 Master Collection