2 Replies Latest reply on Jan 31, 2013 12:55 AM by Stefan_Carey

    Upgrading to team pricing: are existing annual individual subscriptions credited?

    Stefan_Carey Level 1

      We looking at how best to subscribe for FormsCentral while we undertake a pilot project.

       

      If we have say two individual subscribers with yearly subscriptions and then upgrade to to the five-seat team pricing, will the unused credit for the two individual subscribers reduce the cost of the team pricing? Or would we need to contact you separately about this? (since the payment systems may not 'know' there are existing subscribers).

       

      Tried to find the answer in the FAQs and discussions, but could not.

       

      Thanks!