16 Replies Latest reply: Feb 5, 2013 5:42 AM by Dennis215 RSS

    My CS6 Design and Web Premium Keeps asking to authenticate?

    Dennis215

      We are a four year college with an number of Macs (10.6.8) that I installed CS6 D&W Premium from the discs (ie the machine was not imaged) on each machine in July.  Everything has been fine until this new year. Sparadically thoughout my campus a machine will ask to be authenticated again and sometimes I even have to reinstall the serial number before I (or my students) can use the software.

       

      Last week one classroom was "confirmed" as having a working Photoshop on each station but I have just had to authenticate 3 machines and one I had to install the serial number. This is very annoying, how can I stop it?