13 Replies Latest reply: Oct 22, 2014 7:58 AM by Deb Sauer RSS

    Display TOC when calling WebHelp via URLS

    AMCGracer Community Member

      I have a Webhelp system created in Robohelp 9. I have provided context sensitive help, which the developers have decided to call using URLs.

       

      Like this

      server,com/path/file.htm

       

      When the topic displays, it by default hide all Navigation panes, such as the Table of Contents. In its place is a "Show" link.

       

      During UAT, the customer decided that they do not like this and want to see the full TOC.

       

      I found http://www.grainge.org/pages/authoring/calling_webhelp/using_utls.htm

      I have a Webhelp system created in Robohelp 9. I have provided context sensitive help, which the developers have decided to call using URLs.

       

      Like this

      server,com/path/file.htm

       

      When the topic displays, it by default hide all Navigation panes, such as the Table of Contents. In its place is a "Show" link.

       

      During UAT, the customer decided that they do not like this and want to see the full TOC.

       

      I found

      http://www.grainge.org/pages/authoring/calling_webhelp/using_utls.htm

      (thank you!)

       

      Which suggests calling the help topic in this manner:

      startpage#target

      So I had

      server.com/path/index.htm#path/target.htm

       

      When I test this in the application, the help still displays with SHOW link rather than the Navigation panes.

      If I click Show, then the link displays in using the #, so I know it has gotten the parameter, but it is just ignoring it on the Help click.

       

      The customer is getting pretty antsy about this. Does anyone have another possible solution? It really seems to me that this should be possible.

       

      IF there is absolutely no way to resolve this issue, is there any way for me to change the Show link to say "Show Table of Contents". Maybe it will appease them slightly.

       

      Thank you so much for any advice you can provide.

        --Amy