What model of camcorder is your video coming from and what format and resolution is it? Are you using Premiere Elements or some other program to get the video from the camcorder to your computer?
What version of the program are you using? What operating system are you on?
Under the Edit menu, what are listed as your current projec settings?
Welcome to the forum.
Along with the questions asked, do you have the latest version of Apple's QuickTime installed? That will be required to edit footage from an iPhone 4S.
All my videos are from my iPhone 4s. I had transfered the videos onto my computer awhile ago by clicking and dragging them from folder to folder. When I plug in my iphone with new videos they dont come up in the importing page that comes up from premiere elements or possibly the organiser. Within the organiser aswell - the program cant seem to find the videos.
I have Premiere Elements 11 and I'm using Windows 7.
My current project setting are:
Editing Mode: Flip Mino & Ultra 29_97
And yes I have the latest version of Quicktime.
If you connect your iPhone by USB and use Add Media/From Flip or Camera to open the Video Importer and use it to get your video from your iPhone to your project, it should definitely work.