Hoping someone can assist me here. We have a customer using Photoshop CS6 he opens an image and performs the Quickstep process (the process where it scans the original image and rips out all of the different colours used to create the image) and then saves the image as both a PSD and EPS. If he then tries to open the newly saved PSD file the image hangs and gradually begins to open but then just locks up Photoshop to the point you have to end task to get out of it. If the EPS file is opened it opens absolutely fine. all other tasks and processes carried out in Photoshop are absolutely fine.
Im not a user of Photoshop myself so apologies if i have written this badly. The user has Windows 7 Professional with 6Gb RAM, if that helps
You did not post your Quickstep Process the plug-in, Script or Action and sample original document so we can not create a PSD like you do. You also did not Post a link to a PSD file that was created the you uploaded to the web so we can get a sample of a created PSD. What do you want from the forum?