21 Replies Latest reply: Feb 10, 2013 12:34 PM by HAEME ULRICH

Updated available to address issue with DPS and iOS 6.1

Neil Enns - Adobe Jan 30, 2013 10:19 AM

The recent release of iOS 6.1 exposed an issue with DPS viewers that have in-app purchasing enabled. This issue causes the viewer to crash when a network connection is not available. This includes situations where Wi-Fi or cellular network connections are not available, or when the device is in airplane mode. All viewers built with release 24 and earlier of the DPS tools are affected and will crash when a network connection is not available. Release 25 viewers are unaffected. Single Edition applications, regardless of release, are unaffected.

We have released a hotfix, now available through DPS App Builder, to resolve this in release 24 viewers. Customers who have live apps in the app store with release 24 or earlier should re-build their applications to release 24 or 25 with DPS App Builder and re-submit the viewer to Apple for approval.

1. Re: Updated available to address issue with DPS and iOS 6.1

HAEME ULRICH Jan 30, 2013 11:22 AM (in response to Neil Enns - Adobe)

Is this hotfix made on your server? So we do not have to download a new DPS App Bilder (2.5.0 is still up to date?)?

Thanks
Haeme
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2. Re: Updated available to address issue with DPS and iOS 6.1

Neil Enns - Adobe Jan 30, 2013 11:22 AM (in response to HAEME ULRICH)

Correct, this was a server-side app builder update. The version of DPS App Builder client doesn't change.

Neil
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3. Re: Updated available to address issue with DPS and iOS 6.1

HAEME ULRICH Jan 30, 2013 11:24 AM (in response to Neil Enns - Adobe)

Thanks!
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4. Re: Updated available to address issue with DPS and iOS 6.1

Klaasjan Tukker Jan 30, 2013 2:59 PM (in response to HAEME ULRICH)

The hotfix R24 build can be identified in DPS App Builder by a bundle version that looks like 2.9.2.xxx.70167 where xxx is the 'incremental build number'
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5. Re: Updated available to address issue with DPS and iOS 6.1

ChrisPark69 Jan 30, 2013 5:49 PM (in response to Neil Enns - Adobe)

Hi, Neil.
We have multi-issue app made of release 24, but it does not crash in my iPad 4 with iOS 6.1.
Our app is a muti-issue app,but not a newsstand app.
So maybe we don't need to rebulid app, right?
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6. Re: Updated available to address issue with DPS and iOS 6.1

Bob Bringhurst Jan 30, 2013 5:54 PM (in response to ChrisPark69)

That's correct. This crash bug affects only multi folio apps that make calls to iTunes—any subscription app or an app with retail content.
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7. Re: Updated available to address issue with DPS and iOS 6.1

ChrisPark69 Jan 30, 2013 6:02 PM (in response to Bob Bringhurst)

Thanks!!! Really helpful.
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8. Re: Updated available to address issue with DPS and iOS 6.1

Martin Lér Jan 31, 2013 1:09 AM (in response to Neil Enns - Adobe)

How long was Adobe aware of this problem with iOS 6.1?
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9. Re: Updated available to address issue with DPS and iOS 6.1

CrossIP_VIE Jan 31, 2013 1:24 AM (in response to Martin Lér)

Hi Martin,

If Adobe would have been aware of this problem, they would have been presenting a fix earlier during the beta test of iOS 6.1. But as it seems there appeared some major changes from the last iOS 6.1b4 to the GM version on monday and the immideate Release to the public on tuesday night.

kregs
Michael
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10. Re: Updated available to address issue with DPS and iOS 6.1

Martin Lér Jan 31, 2013 1:41 AM (in response to CrossIP_VIE)

Hello Michael,

from yesterdays Zeke's presentation i understood that Adobe was aware of this problem for longer time. Maybe that's why they fixed it for v25 already.

But i would really appreciate answer and comment about this situation directly from Adobe guys. I'll be glad to read it between generating of new custom viewers and begging Apple for expedited review.

BTW, iOS 6.1 sees 22% adoption in less than two days
http://appleinsider.com/articles/13/01/30/ios-61-adoption-at-22-after-just-three-days-coul d-be-fastest-ever

Martin
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11. Re: Updated available to address issue with DPS and iOS 6.1

mobly Jan 31, 2013 5:27 AM (in response to Bob Bringhurst)

Hi Bob
sorry to be double checking this, but the 6.1 bug will not affect a normal multi-issue app with free and/or paid folio's as long as they are not subscribed
cheers
Alistair
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12. Re: Updated available to address issue with DPS and iOS 6.1

Neil Enns - Adobe Jan 31, 2013 6:26 AM (in response to mobly)

Subscription apps are impacted as well, Alistair.

Neil
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13. Re: Updated available to address issue with DPS and iOS 6.1

mobly Jan 31, 2013 6:32 AM (in response to Neil Enns - Adobe)

Thanks for the quick response Neil. As I mentioned my multi issue apps are not subscription, so I hope I'm in the clear.
Cheers
Alistair
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14. Re: Updated available to address issue with DPS and iOS 6.1

Martin Lér Jan 31, 2013 6:37 AM (in response to mobly)

Alistair, just update your iPad/iPhone to 6.1, put to airplane mode and test .
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15. Re: Updated available to address issue with DPS and iOS 6.1

Neil Enns - Adobe Jan 31, 2013 8:56 AM (in response to mobly)

If you are multi-issue, but do NOT have iTunes enabled, you should be fine.

Neil
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16. Re: Updated available to address issue with DPS and iOS 6.1

mobly Jan 31, 2013 9:01 AM (in response to Neil Enns - Adobe)

Thanks. I did what Martin suggested, not sure why I resisted the idea of updating; it had to be done. Closed my eyes and opened my apps. All fine for now :-)
Alistair
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17. Re: Updated available to address issue with DPS and iOS 6.1

Martin Lér Feb 1, 2013 1:21 AM (in response to mobly)

Wow, seems that Adobe have some lobbyists in Apple. Two apps approved with expedited review in cca 13 hours, other apps without expedited review are now in review.
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18. Re: Updated available to address issue with DPS and iOS 6.1

mobly Feb 1, 2013 1:32 AM (in response to Martin Lér)

Lets hope the relationship gets better! The closer we can to Apple the better, in terms of understanding their approvals etc
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19. Re: Updated available to address issue with DPS and iOS 6.1

Kayman2010 Feb 10, 2013 12:28 AM (in response to Neil Enns - Adobe)

I'm suprised Adobe hasn't sent out an email about this - I only heard about it because I watch the sprint updates. Also now that I updated I have a new bug. When subscribing the app says
"You will be charged $0.00 before each [?] unless you turn off auto renewal ..."
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20. Re: Updated available to address issue with DPS and iOS 6.1

Himanshu Singh Feb 10, 2013 8:37 AM (in response to Kayman2010)

@ Kayman2010: This is a bug on Apple's end. We've seen this bug on non-DPS, applications that offer free subscriptions.
Thus at this point we would have to wait for Apple to fix this Bug.
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21. Re: Updated available to address issue with DPS and iOS 6.1

HAEME ULRICH Feb 10, 2013 12:34 PM (in response to Kayman2010)

Kayman2010
I've subscribed the RSS feed under http://status.adobedps.com/ in order to get the most recent informations about DPS.

Haeme Ulrich
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