Okay, I've sorted making it work. Here are the notes.
First, it's worth noting that while a SWF is in the mix of Camtasia created files, it's not the main file. It's just a supporting file among many others. The main file appears to be a file with .mp4 as the file extension. (I said that because with video content, the extension is really more of a container or wrapper than anything else. So other than knowing it's got an extension of .mp4, you really don't know for certain what's inside.)
So with Camtasia output, it's not as simple as just clicking Insert > Multimedia/Demo.
What I did to make it all work was to inspect the HTML page Camtasia created and copy the iframe code from the Camtasia page to the topic page where I was inserting the video. Then I had to create some folders in my RoboHelp project that matched the folders Camtasia created. After that, I added the files from the Camtasia folders to the new RoboHelp folders as baggage files. Once I did that things seemed to work just fine.
Alternatively, you may omit the steps of copying the iframe code from the Camtasia file and simply import the Camtasia HTML file and link to it so it opens as any other topic would and completely fill the topic pane.
Hope this helps... Rick
