4 Replies Latest reply on Feb 3, 2013 5:46 AM by readuck1

Windows installer stops installation

readuck1 Jan 31, 2013 4:23 AM

when trying to install it fails because "windows installer" does not allow installation of managed advertised products (patching of advertised products). Error information states that at least one associated product must be installed. I am using windows 8 64bit. I have tried turning off windows defender monitoring. Any help?

1. Re: Windows installer stops installation

Claudio González Jan 31, 2013 4:27 AM (in response to readuck1)

If you are talking about Adobe Reader, you may try ownloading its full offline installer from http://get.adobe.com/reader/enterprise/
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2. Re: Windows installer stops installation

readuck1 Jan 31, 2013 4:56 AM (in response to Claudio González)

yes i am trying to install adobe reader.
I tried your link with the same results.
Error message says " Windows does not permit patching of managed advertised products. At least 1 feature of the product must be installed before applying patch"
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3. Re: Windows installer stops installation

Claudio González Jan 31, 2013 7:44 AM (in response to readuck1)

Try using this tool to remove all traces of previous versions of Reader before reinstalling it following my previous link:

http://labs.adobe.com/downloads/acrobatcleaner.html
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4. Re: Windows installer stops installation

readuck1 Feb 3, 2013 5:46 AM (in response to Claudio González)

thank you. this worked
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