7 Replies Latest reply on Jan 31, 2013 7:10 PM by Jeffrey Tranberry

    PS6 keeps crashing randomly

    Three6T

      CS6 has been working fine for months and now just loads of problems .....

       

      Photoshop CS6

      12gb ram

      64 bit windows 7

       

      scratch disck - primary c: with K: as secondary

       

      PS6 randomly crashes when I use topaz labs plug ins

      &

      I also get the following message when saving

      "could not save "d:\ file location\file name" because the file name was not valid.

       

      I have re installed both PS6 and Topaz labs but to no avail

       

      the only change is that I suspended my cloud subscription which I only took out to use premier for 1 project.

      My copy of CS6 was purchased prior to starting the cloud subscription and is on disk. Would the could issue have some thing to do with it?

       

      Thanks

       

      Andy