8 Replies Latest reply on Feb 4, 2013 6:29 AM by Peter Spier

    indesign CS5 crashes when opening files

    MHPBrugge

      Hello,

       

      I recently deactivated a design premium CS3 with upgrade to CS5 on an older computer at work.

      I reïnstalled it on a new laptop with SSD.

      Whenever I open a file in Indesign I get a windows error message: indesign has stopped working , looking for a solution etc etc.

       

      The funny thing is, when I click ok and immediately reopen the file , i can open it flawlessly, and other files open as well. (i open the files by doubleclicking them in their directories)

       

      As soon as i exit indesign again, and try to reopen the file , i get the windows error message again. same story repeats over n over n over... it's annoying and hardly workable.

       

      any advice?

       

      Izzy

       

      user support assistant at MH P