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What is error 150210?

New Here ,
Feb 01, 2013 Feb 01, 2013

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I have been trying for the last 2 hours to download a newer version of Adobe Reader.  Several times the installation could not complete because the screen said a pdf file was open that needed to be updated.  The only files that were open were the ones opened by the installation process.  The last time I tried the download, the message Error 150210 appeared as a reason why the installation could not be completed.  How do I update my Adobe Reader in light of these problems?

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Community Expert ,
Feb 01, 2013 Feb 01, 2013

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use the cleaner to ready your system for the installation:   http://labs.adobe.com/downloads/acrobatcleaner.html

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LEGEND ,
Feb 01, 2013 Feb 01, 2013

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After using the Acrobat/Reader Cleaner you can try to install from here: http://get.adobe.com/reader/enterprise

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LEGEND ,
Feb 01, 2013 Feb 01, 2013

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If the earlier posts did not fix your problem, please specify your operating system & version.

[topic moved to Adobe Reader forum]

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Advocate ,
Feb 01, 2013 Feb 01, 2013

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Error 150210 is "extraction of the installer package error".

You should try AdbeRdr11000_en_US.msi from

ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.00/en_US/

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