3 Replies Latest reply: Mar 11, 2014 11:39 AM by mikeweb66 RSS

    "Replacing Font" CPU 100%

    gesturgis

      Hey folks,

       

      Acrobat Pro 10.1.4

       

      End user changes the color of two words, a very minor edit, and hits Save.  Acrobat displays message "Replacing Font", CPU goes to 100%, and the document takes 55 seconds to save.

       

      Anyone seen or solved this problem before?

       

      Thanks much,

       

      gesturgis

        • 1. Re: "Replacing Font" CPU 100%
          MichaelKazlow ACP/MVPs

          We need much more information to speculate why this happened. But changing anything in a pdf file is not necessarily minor. We always recommend recreating the pdf file from original documents. Editing a pdf, can effect the embeding of the font used in the document. It may have been saved as a font subset, but now it may have to have the full font embedded. Never edit a pdf if it can be avoided.

          • 2. Re: "Replacing Font" CPU 100%
            gesturgis Community Member

            Thanks Michael for the reply.  Unfortunately, our end user MUST edit this PDF and many others on a regular basis.  They are creating content within Acrobat. 

             

            What other information would be useful to diagnose this problem?  How can I determine if the font is saved as a font subset?  I am a network administrator, and not an Acrobat specialist or expert, but I can research and gather the necessary information.

            • 3. Re: "Replacing Font" CPU 100%
              mikeweb66

              I am having this exact same problem in our environment. We recently migrated from WinXP to Win7 and for the most part the problem went away, but one particular Acrobat X user is still having the problem.