4 Replies Latest reply: Feb 2, 2013 9:29 AM by Barbara B. RSS

    Can't open Create-tab


      I'm not able to open the "Create"-tab in elements 10 anymore.  It onlys says "initializing" but nothing happens.  I've tried to reinstall the application using the uninstaller, without success.  I run Mac on OSX 10.8.2 What should I do?

        • 1. Re: Can't open Create-tab
          27Prac Community Member

          Try resetting editor preferences.Follow these steps.

          Go to your username>library>preferences and delete:



          Adobe Photoshop Elements 10 paths

          Adobe Photoshop Elements 10 settings


          and any lockfiles with the same names.


          That library is hidden in 10.7 and 10.8. To see it, in the Finder, click the Go menu and hold down the Option key.

          • 2. Re: Can't open Create-tab
            Snorreton Community Member

            Thanks for your suggestion, but I'm afraid it did not make any difference.

            • 3. Re: Can't open Create-tab
              27Prac Community Member

              I thinkg you need to Re-create the MediaDatabase.db3 file. Go to location

              "/Libarary/Adobe/Photoshop Elements/10.0/Locale/en-us"


              Rename the file MediaDatabase.db3 to MediaDatabase1.old.

              Relaunch Photoshop Elements Editor. A "Building Contents and Effects" progress bar appears, as your MediaDatabase.db3 file is re-created. Wait for this process to finish; it can take several minutes.

              • 4. Re: Can't open Create-tab
                Barbara B. ACP/MVPs

                Note that the library in 99jon's post is the library at the top level of your hard drive. You have three libraries in OS X: system>library (never go there), your username>library, and hard drive>library. You want the latter, which isn't exactly hidden, but is hard to find in 10.8. You can most easily  make it visible by going to the finder preferences>sidebar and turning on hard disks:


                Screen Shot 2013-02-02 at 12.28.03 PM.png


                Then when you click the name of your hard drive on the left side of a finder window, that library will be at the top level of results.