5 Replies Latest reply on Feb 3, 2013 3:47 AM by Mylenium

    After Effects CS6 - mp4 file error


      Initially I struggled to get After Effects to import footage that was shot with a Sony F3 (mp4 codec)


      I got it right eventually, don’t know how but it worked fine for more than a month.


      This afternoon however it just refused to work and I get the standard error saying the file is damaged or unsupported.


      I checked the forum but can’t seem to find a solution the problem. A couple of people suggested that the footage be converted to another format.




      So I have 2 questions:


      1. Is this a bug in CS6?

      2. What other format can I convert the footage to without losing any quality that will play in After Effects.