You posted this message on a User-to-User forum.
Telling other users about your bug accomplishes nothing. Feel free to submit a bug report. Adobe reads them.
However, if you want to describe the problem in detail, using screenshots and providing all of the information you can, then someone here might be able to help you.
good deal. I am filling out their bug form right now.
they have a very interesting feature. Even though I am filling out a form about Premeire, there's a bunch of questions that pertain to nothing I'm contacting them about.
Before getting to the dialog box to fill out my request or bug feature there's a bunch of non-relevant questions about whats my browser and web server and database.
I'm writing about video stuff and this sloppy form has browser and database questions all over it.
Sloppy work. Part of the reason I'm trepedacious about filling their crap out. I see how sloppy they consistently are and could easily see these forms going to some dead email.
but I'll fill this out.
thanks for the heads up!
I understand that you are not a big Adobe fan, so perhaps you are unaware that Adobe writes software that has a considerable amount to do browsers and web servers, Application servers and databases.
If you look carefully, you will notice that the enswers to those questions are not marked by the red asterisk and therefore are not required in oreder to complete the form.
I don't intend to be rude, but I would like to suggest that you slow down, take a breath, and realize that there are effective ways to get the results you wish to achieve, and none of them include annoying the people who take pleasure in helping people. Many of the users here, incuding myself, like to help people as a hobby of sorts.
In the meantime, there are probably workarounds to achive the goal while you wait for Adobe to fix whever bug you believe you have discovered.
I must tell you that they do not repond to the people who submit the reports unless there is additional information that may need to be gathered.
Just for the record, I believe that symptoms like you describe are unique to your system and are not globally systemic in nature. Therefore, I suggest that you provide this forum with a description of your hardware and software, the type of audio and video you are trying to edit, the versions of your software, and much more. It is entirely possible that someone might suggest a solution based on your computer's configuration or software. Things that might not be discussed by Adobe employees who are forced to assume that your hardware is OK, because indicating that your hardware is insufficient to the task, or walking you through checking your RAM or your page file settings would be taken as stepping over the line by many customers.
There is a FAQ that lists the way to ask questions. Feel free to take a look through it and then see if you can provide enough information for us to attempt to guide you to a satisfactory result.
This could be important to you:
cool. thanks I'll look into that.
somethings up. now my photoshop just blew up on me and its been very stable all through cs6.
I'm a huge adobe fan but I am annoyed with them.
thank you for your help.