2 Replies Latest reply on Mar 3, 2013 9:28 PM by ukgaurav

    Photoshop Elements Organizer is frozen. Help!

    larander

      I just downloaded the free trial of Photoshop Elements and now my Organizer is frozen. It won't even let me exit. This doesn't exactly make me want to purchase it when my trial is up. Help!

        • 1. Re: Photoshop Elements Organizer is frozen. Help!
          99jon Adobe Community Professional & MVP

          On Windows try Ctrl+Alt+Delete and quit from the task manager.

           

          Launch Organizer again whilst holding down the shift key and try to open your catalog from the catalog manager.

          • 2. Re: Photoshop Elements Organizer is frozen. Help!
            ukgaurav Adobe Employee

            Start PSE to get to the Welcome screen.

            Hold down the Ctrl + Shift keys and click Organizer. Keep holding down the keys until you see the Catalog window.

            Select your catalog and click Repair.  Select “repair anyway” even if PSE doesn’t find problems.

             

            Then for good measure, click Optimize.

                   

            If repairing resolves your issue then fine else repeat the above steps, but click New to create a new catalog.  If you’re able to import photos into the new catalog and the Organizer works fine, then problem can be old catalog.

             

            Check for Task Manager and end the "ElementsAutoAnalyzer.exe" file and then try.

             

            - Try launching Organizer directly from the exe with Admin rights.

             

            Some more solutions once you try these are here http://forums.adobe.com/message/4994459#4994459

             

            Thanks,

            Gaurav