Have the images become corrupted in some way? Do they open in canon DPP?
Yes they do, i checked last night.
Yes its there. Thanks for your help so far but I have to leave for work now.
OK have a nice day. If you are opening from Organizer try directly from the Editor using:
File >> Open
Or try directly from a folder using right-click and Open With or Open In.
Also, when you refer to the old 400D, does that mean you now have a new camera?
Hi, I tried both of those methods without any success. And yes, I have a new Canon 650D (sorry for not making myself clear).
It does seem from other posts on the forum that a few other people are having problems with Elements 9 and raw files.
Hi Chris, For the 650d you have two alternatives:
(1) Upgrade to PSE 11. (2) Download and install the free Adobe DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software - DPP)
Windows download click here DNG Converter 7.3
Mac download click here DNG Converter 7.3
You can convert a whole folder of raw images in one click. See this quick video tutorial:
I watched the videos on You Tube couple of times then went for the DNG conversion and - Success!
Another question though I'm afraid, I've only tried one file so far and I checked the medium size jpeg preview file which is OK when I open the Raw editor in Elements.
But I dont get a thumbnail preview in the My Pictures file where I have saved the DNG conversions to in Windows 7. is this just because Windows can't open the Dng file or is there another way of previewing the files to select which one to open in the Raw editor?
The DNG will show as thumbnails in Organizer and other Adobe software. You can download the DNG codec for Windows if you also wish to see them in the OS folders.
If you regularly shoot in raw your new camera investment would almost certainly benefit from an upgrade to PSE11 or even Lightroom 4 with its additional selective raw adjustments. They both have the new camera Raw 7 engine which offers much greater finesse for adjusting exposure, contrast, highlights, shadows and at the extreme (white/black) ends of the histogram on an additive basis in that order. But if you are familiar and happy with PSE9 give DNG a try.
I've been able to see the thumbnails in Organiser and I'm going to try the Windows download too, so thanks for your help I was getting quite frustrated
with the raw files!