2 Replies Latest reply: Feb 5, 2013 2:03 AM by Conceptstore RSS

    Url redirects using the BC domain

    Conceptstore Community Member
    Conceptstore Feb 4, 2013 4:59 AM

      My url redirects are using the BC domain name instead of my "added domain".

       

       

      eg : 

       

      Inside the url directs section it shows

       

      http://mydomain.businesscatalyst.com       

       

      instead of

       

      http://www.mydomain.com

       

      as the source destination.

       

      Should that be happening?  Ind oing so its causing a few of my redirects not to work correctly.

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        • 1. Re: Url redirects using the BC domain
          Sidney Mitchell Employee Hosts
          Sidney Mitchell Feb 4, 2013 12:52 PM (in response to Conceptstore)

          Hi,

           

          When adding your domain to the site it should no longer be referencing the system url "xxxx.businesscatayst.com".  This does happen if you have any referenced url within the html still referring the system url.  Make sure those urls are updated accordingly making them relative instead. 

           

          If you are still experiencing issues with your site still referencing the system url even after adding your domain please provide an exampe so we can help investigate this further. 

           

          Kind regards,

          -Sidney

          • 2. Re: Url redirects using the BC domain
            Conceptstore Community Member
            Conceptstore Feb 5, 2013 2:03 AM (in response to Sidney Mitchell)

            Hello Sydney,

             

            Thanks for the help.  We never used the .businesscatalyst.com domain as a link reference when building the site and looking over it again, as far as we can see, we've used all relative urls.

            The only way the .businesscatalyst.com may have been inserted is if BC itself inserted it somewhere (maybe a stray link somewhere). 

             

            I can add a screenshot of the reference but BC and CC seem to be down as its not logging me in (constantly loading).

             

            The reference itself is appearing in the "Url redirect section" of BC, in the "add redirect" window.

            For the source destination it asks for folder/filename and below that it is the auto generated url which is using the system url instead of the "added domain".

             

            I'll try and add a screenshot once Adobe let me log in.