7 Replies Latest reply on Mar 24, 2013 12:26 PM by Silviu Ghimpos

    What triggers occurance on Abandon Rate ecommerce report?

    JimBluesky Level 1


      I have a client who is concerned about the high amounts reported on the abandon rate report.  I have set up custom e-commerce reports to report abandonned orders but these do not report anything for the last month whereas the abandon rate report indicates over £9k ?


      What is the difference between these reports and which should we use to track abandoned orders?

      Many thanks, Jim